Heavy Duty Specialist
Core
Heavy-Duty Counter Parts Professional who assists customers with heavy-duty parts questions, needs, and knowledge sharing in a fast-paced retail environment.
Role type
retail parts specialist (heavy-duty)
Builds
heavy-duty parts sales and customer service
Domain
automotive retail
Deliverable
product features
Required skills
heavy-duty parts knowledge, customer care, verbal and written communication, cash register operation, computer and paper catalog system navigation, inventory management
Preferred skills
ASE Heavy Duty Parts Certification, knowledge of heavy-duty parts cataloging systems
Responsibilities
helping customers with heavy-duty parts questions and needs, sharing knowledge about part features and benefits, operating a cash register, navigating catalog systems, assisting team members, driving continuous improvement in store processes
Seniority
entry-level to individual contributor
