Senior Store PRO
Core
Deliver accurate, efficient, and courteous service to customers across in-store, telephone, and dealer shop channels while sourcing automotive parts and supporting store operations.
Role type
Senior Store PRO (Automotive Parts Retail)
Builds
Parts orders, customer solutions, and store fulfillment operations
Domain
Automotive retail and parts distribution
Deliverable
product features
Required skills
Automotive parts knowledge, parts lookup and sourcing, customer service, POS and catalog system usage, inventory management, sales engagement, logistics coordination
Preferred skills
ASE Parts Specialist certification, automotive parts industry experience, POS/cataloging tools familiarity, local service area knowledge, manual transmission vehicle operation
Technologies
POS systems, cataloging tools (e.g., TAMS), delivery management systems
Responsibilities
Identify and source parts orders, advise on technical product questions, execute sales practices, resolve customer issues, manage inventory control and stock orders, coordinate deliveries, maintain store presentation and safety standards
Seniority
Senior, hands-on IC
