Credit Controller
Core
Managing a team of credit controllers to oversee customer accounts, collect overdue payments, and negotiate repayment plans for an automotive parts distribution group.
Role type
Credit Control Manager
Builds
Cash flow stability and debt recovery for a network of 300+ stores and distribution centers
Domain
Automotive aftermarket parts distribution
Deliverable
client delivery
Required skills
debt collection, payment processing, legal proceedings initiation, customer file management, bank reconciliation, statement generation, team management, negotiation, financial communication
Preferred skills
assertive yet tactful communication, calmness under pressure, organizational skills, deadline management, mathematical proficiency, administrative skills
Responsibilities
Contacting business customers regarding overdue payments, negotiating repayment plans for financially distressed customers, setting up and maintaining customer files, processing payments, initiating legal proceedings for unpaid debts, liaising with internal businesses, producing and sending collection letters, assisting with new business acquisition notifications, performing bank reconciliations, producing customer statements