ITSM Analyst (SNOW) - Global Industrial
Core
Systems Administrator II providing 3rd-level endpoint support and managing enterprise infrastructure including Windows/Linux servers, VMware, storage, Active Directory, and O365.
Role type
Senior IC Systems Administrator
Builds
Enterprise technology environment stability and availability
Domain
IT Infrastructure / Enterprise Systems
Deliverable
infrastructure (via careerplan.io/jobs/0000030905-1-itsm-analyst-snow-global-industrial-at-genpt)
Required skills
Windows server administration, Linux server administration, VMware virtualization, Active Directory, Group Policy, O365 administration, PowerShell scripting, Linux shell scripting, SAN fabric management, cloud architecture knowledge (IaaS/PaaS/SaaS)
Preferred skills
OpenShift experience, system performance monitoring, business continuance planning
Responsibilities
Maintain essential IT hardware, software, and operating systems; Perform Windows and Linux server administration; Provide 3rd-level troubleshooting for complex IT issues; Manage system permissions and user accounts; Develop and maintain platform diagrams and network documentation; Ensure Business Continuance plans remain viable.