Internal Sales
Core
Front counter sales and customer service role providing product support, processing orders, and developing customer relationships for industrial products.
Role type
Internal Sales Representative
Builds
Counter sales and customer service interactions
Domain
Industrial products and engineering services
Deliverable
product features
Required skills
Customer service, phone etiquette, problem-solving, relationship building, order processing
Preferred skills
Mechanical/industrial industry experience, blue-collar stakeholder comfort
Technologies
Phone, email
Responsibilities
Answering and processing customer enquiries and orders via phone, email, and counter; providing product support to a diverse customer base; developing customer relationships to ensure the Branch is the supplier of choice; assisting in developing and implementing showroom promotional activity; performing some warehouse duties including picking, packing, and local deliveries
Seniority
Mid-level, 2-3 years experience