Senior Manager, Group Digital Platforms UX/UI
Core
Own and execute the UX/UI strategy for the Omne by FWD app to deliver market-leading customer experiences and drive insurance activation across pan-Asian markets.
Role type
Senior Manager, Group Digital Platforms UX/UI
Builds
Omne by FWD app (pan-Asian insurance platform)
Domain
Insurance / InsurTech / Financial Services
Required skills
UX/UI design strategy, team management, design system governance, cross-functional collaboration, stakeholder influence, user journey design, mobile app design, strategic roadmap planning, KPI-driven design, design thinking
Preferred skills
Financial Services experience, InsurTech experience, eCommerce experience, multi-national environment experience, transformative change leadership
Technologies
Design systems, mobile app frameworks, design tools
Responsibilities
Manage and develop a high-performing experience design team; Design and develop the UX/UI design process; Execute the user experience strategy for all markets; Manage the prioritization of user needs; Lead teams in adopting innovative experiences; Collaborate with functional teams to integrate diverse needs; Maintain and evolve the design system and brand guidelines; Drive adoption of the Omne design system; Contribute to the platform roadmap; Serve as a key facilitator in cross-functional teams; Partner with market UX heads; Build consensus among stakeholders; Manage structured feedback-loop and design thinking cycles
Seniority
Senior Manager, regional influence
