Analista de Integracao EDI
Core
Monitor EDI integration processes, manage incidents, and ensure operational continuity between business areas and suppliers.
Role type
Second-level functional analyst (EDI integration)
Builds
Integration processes between SAP and external systems
Domain
Logistics / Supply Chain / Enterprise Systems
Required skills
Incident monitoring, ticket triage, supplier coordination, functional testing, SLA management, legacy system interaction, cross-functional communication
Preferred skills
AMS environment experience, multi-source integration handling, German language proficiency
Technologies
SAP, IDocs, RFCs, APIs, ServiceNow, Jira, Solution Manager, Everest platform
Responsibilities
Triage and categorize integration incident tickets; Identify responsible teams or suppliers for resolution; Validate solutions delivered by suppliers; Monitor internal platform (Everest) for service-impacting occurrences; Ensure response and file processing times meet SLAs; Document recurring errors for improvement teams; Act as the primary contact point between clients and suppliers regarding EDI processes.
