Forward Deployed Engineer (FDE)
Core
Act as a trusted technical partner to help enterprise customers deploy, validate, and scale the Synthesized software testing platform.
Role type
Forward Deployed Engineer (FDE) / Solutions Engineering
Builds
Customer implementations, Proof of Concepts (PoCs), and validated release environments for enterprise QA automation
Domain
Software Testing / QA Automation / Enterprise SaaS
Deliverable
client delivery
Required skills
troubleshooting, problem-solving, software deployment, integrations, technical implementation, stakeholder communication, operating with ambiguity, process improvement
Preferred skills
Software Engineering, QA, Test Automation, Test Data Management, enterprise software support, regulated industries (Financial Services), cloud infrastructure
Responsibilities
Onboard and implement the platform for customers, troubleshoot technical issues end-to-end, lead technical PoCs and PoVs, validate releases against real-world customer environments, capture customer feedback for product teams, create scalable implementation processes
Seniority
Individual Contributor, hands-on execution
