Technology Support Lead - IBM MQ Engineer - Houston
Core
Lead infrastructure engineering workstreams to maintain operational stability, availability, and performance of production IBM MQ environments across development, testing, and production.
Role type
Senior IC Technology Support Lead (IBM MQ Engineer)
Builds
Production IBM MQ middleware services and resilient infrastructure
Domain
Financial Services / Enterprise Middleware
Required skills
IBM MQ administration, incident response, observability and monitoring, ITIL processes, Unix/Windows system administration, structured troubleshooting, problem determination
Preferred skills
Python or Java programming, automation scripting, public cloud experience
Technologies
IBM MQ, Unix, Windows, Python, Java, AI Cloud, ITIL
Responsibilities
Operate and support IBM MQ environments across development, testing, and production; Lead a workstream or project involving one or more infrastructure engineering technologies; Reduce manual effort through automation including scripted remediation and self-service workflows; Provide technical guidance and responsive support to application teams integrating with MQ; Contribute to blameless post-incident reviews and track corrective actions; Apply reliability engineering practices to define service health indicators and actionable alerts.