Scrum Master / Kanban Manager
Core
Facilitate Kanban flow and agile ceremonies for two pods of Solutions Architects, managing intake, triage, and cross-pod dependencies in a customer-facing edge infrastructure environment.
Role type
Senior IC Scrum Master / Kanban Manager
Builds
Edge infrastructure platforms for enterprise retail and convenience customers
Domain
IT Infrastructure / Edge Technology / Retail
Required skills
Kanban flow management, Jira administration (workflows, boards, JQL), facilitating ceremonies, triage and intake management, flow metrics analysis, cross-team dependency coordination, executive communication
Preferred skills
CSM/PSM/Kanban certifications, IT infrastructure knowledge (KVM, VMware, Linux, networking), professional services background, process establishment in non-Scrum teams, flow metrics tooling
Technologies
JIRA, KVM, Linux, VMware, Windows
Responsibilities
Facilitate daily standups, replenishment, triage, retrospectives, and flow reviews; manage Jira workspace hygiene and ticket structure; track and report flow metrics (cycle time, throughput, WIP); follow up on blocked items and dependencies; coordinate cross-pod infrastructure changes; partner with stakeholders on customer pilots and rollouts; support leadership with capacity views and risk warnings; ensure retrospective action items are completed.