Mitarbeiter Serviceannahme (m/w/d) – 2.700 €/Monat
Core
First point of contact for customers at service and workshop visits, coordinating workshop orders and managing customer/vehicle data.
Role type
Service receptionist
Builds
Workshop service operations for an automotive dealership
Domain
Automotive retail
Deliverable
product features
Required skills
Customer service, data entry, MS Office, German language proficiency, organizational skills
Preferred skills
Automotive industry experience, prior reception or customer service experience
Responsibilities
Greeting customers, scheduling appointments, managing customer and vehicle data, preparing and closing service orders, handling phone inquiries, coordinating spare mobility, collaborating with workshop and sales teams, assisting with invoicing