Business Analyst Operations & Services (m/w/d)
Core
Design the future of Operations/Services processes, making them more efficient, digital, and data-driven by connecting domain expertise, technology, and data.
Role type
Business Analyst (Operations & Services)
Builds
Optimized business processes, automated workflows, and data-driven reports/dashboards for banking operations.
Domain
Banking / Financial Services / Operations
Required skills
Business process analysis and optimization, Requirements gathering and specification, Data analysis and interpretation, SQL database queries, BPMN modeling, Project coordination
Preferred skills
Experience in banking/financial services, Operations/Backoffice environment, Jira, MS Excel advanced usage
Technologies
BPMN tools, Jira, SQL, MS Office
Responsibilities
Analyze, design, and optimize business processes; Identify automation and digitalization potential; Support implementation from concept to acceptance; Prepare and interpret data for management decisions; Provide 2nd-level support for IT applications in Operations/Services.
Seniority
Mid-level, hands-on IC