Junior Configuration Management Analyst
Core
Administer and develop a configuration management program for a federal government client, ensuring quality, accuracy, and continuous improvement of IT processes and data.
Role type
Junior Configuration Management Analyst
Builds
Configuration management programs, change records, and documentation for federal clients
Domain
Federal Government / IT Operations
Required skills
Configuration management, Change management, CMDB administration, Process improvement, Data modeling, Activity modeling, Transition planning, Audit execution, Metric analysis, SharePoint management
Preferred skills
DevOps practices, Security clearance maintenance
Technologies
CMDB, SharePoint, DevOps tools
Responsibilities
Administer and develop the clients configuration management program, maintaining its quality, accuracy, and continuous improvement; Support and coordinate junior-level configuration management activities across multiple project teams; Monitor and track Software Change Requests (SCRs) and Software Change Proposals (SCPs); Manage configuration items and identification logs; Conduct audits, assessments, and Configuration Management Database (CMDB) health checks; Prepare and analyze configuration management metrics and key performance indicators (KPIs) to assess program effectiveness; Coordinate property and inventory tracking related to configuration items.
Seniority
Junior, hands-on IC