Business Analyst
Core
Senior Business Systems Analyst leading IT and data systems analysis and digital transformation at the agency enterprise level.
Role type
Senior, hands-on IC
Builds
Technology and data solutions for INDOT
Domain
Public sector / Transportation / Digital Transformation
Required skills
Stakeholder relationship management, Business requirements documentation, User story creation, SDLC knowledge, Salesforce environment collaboration, Azure DevOps usage, Microsoft Office proficiency, Strategic guidance, Organizational change management, Cross-functional team collaboration
Preferred skills
Salesforce Certified Business Analyst certification, Root cause analysis, Interoperability facilitation, Change management planning
Technologies
Azure DevOps, Salesforce, Microsoft Office (Word, PowerPoint, Excel)
Responsibilities
Develop and maintain trusted stakeholder relationships across INDOT to support alignment and communication of technology solutions. Act as the business relationship manager for specialized functional areas, providing strategic guidance and leading challenging conversations. Partner with IT and data practitioners to develop detailed requirements for technology and data solutions. Lead discovery sessions, workshops, and discussions to understand business processes and desired outcomes. Translate complex concepts and unclear needs into actionable requirements and user stories. Improve systems and processes by identifying root causes and facilitating integrated solutions. Support digital transformation planning and change management by helping stakeholders understand system impacts and workflow changes.
Seniority
Senior, hands-on IC