Scrum Master Remote
Core
Facilitate end-to-end sprint execution and establish consistent Scrum frameworks for multiple technical product teams, focusing on Voice and Chat channel delivery.
Role type
Senior Scrum Master (Agile Delivery Lead)
Builds
Technical product features and platforms for voice, chat, and digital-channel services
Domain
Financial services, fintech, or SaaS
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Scrum ceremony facilitation, backlog management, Agile metrics analysis, impediment removal, stakeholder collaboration, organizational planning
Preferred skills
CSM/SAFe certification, Aha! tool proficiency, vendor/contractor resource management, experience in fintech/SaaS
Technologies
Azure DevOps, JIRA Cloud
Responsibilities
Manage end-to-end sprint execution from backlog readiness to completion, facilitate Scrum ceremonies (planning, standups, reviews, retrospectives), partner with Product Owners on backlog grooming, identify and escalate delivery blockers, monitor sprint progress and delivery goals, analyze Agile metrics (velocity, throughput, cycle time) to drive improvements, translate delivery data into stakeholder updates, facilitate actionable retrospectives
