SAP OTC Solution Architect / Process Lead
Core
Lead end-to-end design of global Order-to-Cash processes across the customer lifecycle, balancing standardization with local needs and integrating CRM, eCommerce, and SAP systems.
Role type
Senior SAP OTC Solution Architect / Process Lead
Builds
Global Order-to-Cash solutions spanning quotation, sales order, pricing, credit, fulfillment, billing, returns, and accounts receivable integration.
Domain
Enterprise Resource Planning (ERP) / Supply Chain Management / Sales & Distribution
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SAP S/4HANA, SAP SD, Order-to-Cash process design, functional specifications, solution design, business process modeling, API integration, middleware, global implementation, Salesforce CRM integration, eCommerce platform integration, master data management, credit management, billing and invoicing, rebate and incentive management, dispute management.
Preferred skills
Training delivery, evaluating system integrator solutions, process simplification, automation strategy.
Technologies
SAP CRM, SAP S/4HANA, SAP Salesforce, AI, LESS
Responsibilities
Own and lead end-to-end design of global Order-to-Cash processes; define integration boundaries between CRM, eCommerce, SAP, and other applications; facilitate business workshops to assess current-state and define future-state capabilities; translate business needs into functional requirements and solution designs; create and maintain solution documentation including process flows, diagrams, and specifications.
Seniority
Senior, hands-on IC