Epic Technical Analyst
Core
Supporting Epic technical readiness, workstation deployment, printer mapping, endpoint configuration, and go-live support across healthcare organizations.
Role type
Epic Technical Analyst (Managed Services)
Builds
Epic environments, workstation deployments, and peripheral setups for healthcare clients
Domain
Healthcare IT / Epic Systems
Deliverable
infrastructure
Required skills
Windows workstation configuration, printer mapping, endpoint support, technical readiness assessments, hardware/software inventory, troubleshooting, deployment support, technical documentation
Preferred skills
Epic certification, Community Connect implementation experience, ambulatory/multi-site healthcare deployment experience, leading site-readiness assessments
Technologies
Windows, Epic, printers, scanners, badge readers, signature devices, label printers
Responsibilities
Conduct onsite and remote technical readiness assessments; Build, configure, test, deploy, and troubleshoot Epic workstations and endpoint devices; Inventory and validate PCs, printers, scanners, badge readers, and other peripherals; Configure and troubleshoot printer mapping and peripheral connectivity; Coordinate technical dependencies with desktop, network, and project teams; Participate in technical dress rehearsals, cutovers, and go-live support; Track and resolve technical issues
Seniority
Mid-level, hands-on IC
