Mitarbeiter Ersatzteilservice (m/w/d)
Core
Customer-facing spare parts service role handling sales, ordering, logistics, and warehouse management for agricultural machinery parts.
Role type
Spare parts service specialist
Builds
Spare parts supply chain, customer orders, and warehouse inventory for agricultural machinery
Domain
Agriculture / Land technology
Deliverable
product features
Required skills
Customer consultation, order processing, inventory management, logistics coordination, claims handling, MS Office, ERP systems
Preferred skills
Experience in spare parts distribution, agricultural machinery, mechanical engineering, or automotive industry
Technologies
MS Office, ERP systems, Warehouse management systems, CRM systems
Responsibilities
Advise customers on spare part purchases and create individual offers, order spare parts and monitor delivery dates, pick and ship spare parts to workshops and customers, inspect incoming goods and maintain warehouse organization, process complaints and returns, support sales activities and marketing campaigns, handle administrative tasks like inventory checks and document management
Seniority
Entry-level to Mid-level, hands-on IC