Telefonischer Kundenberater/ Outbound (m/w/d)
Core
Conducting outbound calls with existing customers to schedule consultations on loans and credit cards, performing telephone banking transactions, and documenting interactions.
Role type
Outbound customer service representative
Builds
Loan and credit card consultation appointments
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Outbound sales experience, telephone banking, customer relationship management, professional communication, reliable and goal-oriented work style
Responsibilities
Conduct independent outbound calls with existing customers, Schedule consultation appointments for loans and credit cards, Perform telephone banking (transfers, account inquiries), Document conversations and manage customer data