Cybersecurity Services Manager
Core
Lead day-to-day cybersecurity service operations, managed security service delivery, and cybersecurity consulting for clients.
Role type
Senior IC cybersecurity services manager
Builds
Managed cybersecurity services, consulting advisory reports, and operational security standards
Domain
Cybersecurity / Managed Security Services
Deliverable
client delivery
Required skills
cybersecurity operations, security engineering, security operations, compliance, IT risk, endpoint security, identity security, vulnerability management, SIEM/logging, email security, DNS filtering, incident response, cloud security, Microsoft 365 security, Microsoft Entra ID, MFA, conditional access, Microsoft Defender, Azure security, policy creation, remediation planning, executive reporting, technical translation
Preferred skills
CISSP, CISM, CISA, Security+, GIAC, Microsoft security certifications, managed services experience, professional services experience, consulting experience, defense contracting experience, financial services experience, security program building, vulnerability management platform experience, SIEM platform experience, DNS security experience, phishing simulation experience, compliance-aligned program experience (SOC 2, HIPAA, NIST CSF, CIS Controls, CMMC, NIST SP 800-171), vulnerability remediation tracking, access reviews, evidence collection, risk registers, incident documentation, security reporting, managed security service scaling
Technologies
Azure Cloud, Microsoft 365, Office 365
Responsibilities
Lead day-to-day cybersecurity service operations and guide assigned team members; act as senior escalation point for cybersecurity alerts, incidents, vulnerabilities, security tool issues, and client risk concerns; oversee managed cybersecurity services including endpoint detection and response, identity security, vulnerability management, SIEM/logging, email security, DNS filtering, security awareness, and related offerings; provide cybersecurity consulting and advisory services including risk reviews, security posture assessments, remediation planning, roadmap development, and executive-level recommendations; help clients understand cybersecurity risks, control gaps, service options, and practical next steps; ensure client-facing cybersecurity recommendations are technically sound, operationally supportable, and aligned with managed services capabilities; review cybersecurity service performance, recurring issues, alert quality, remediation trends, and client risk patterns; coordinate vulnerability management, alert review, incident response support, remediation tracking, and security reporting; design and maintain cybersecurity standards, secure baseline configurations, hardening guidance, playbooks, escalation paths, and operating procedures; partner with Strategic Technology Advisors, Sales, and technical teams to identify cybersecurity risks, recommend appropriate services, and scope follow-up projects or remediation work; evaluate cybersecurity tools, vendor services, integrations, and platforms for technical fit, operational efficiency, supportability, and client value; maintain security policies, procedures, control documentation, access review processes, and evidence needed to support internal and client-facing security requirements; coach and develop existing cybersecurity and compliance staff while helping define future team needs
Seniority
Senior, hands-on leadership