Business Analyst
Core
Drive improvements to the document management platform and related business processes at the intersection of business and technology.
Role type
Business Analyst (Document Management Unit)
Builds
Document management platform enhancements, process improvements, automations, and regulatory compliance solutions
Domain
Banking / Document Management / Process Optimization
Required skills
Business requirements gathering and documentation, Process analysis and optimization, Stakeholder management, Agile methodologies, Jira, Functional and UAT testing, Root cause analysis, Regulatory compliance awareness
Preferred skills
Digital transformation experience, IT change management, Presentation skills for technical and non-technical audiences, Risk management
Technologies
Jira
Responsibilities
Gather, analyze, document, and manage business requirements; Prepare business cases, specifications, user stories, and process documentation; Support solution delivery through functional, regression, and user acceptance testing; Act as a bridge between business and technical teams; Analyze business processes and identify improvement opportunities; Perform root cause analysis and provide recommendations; Support incident resolution and mitigation actions; Collaborate on prioritization and delivery alignment; Maintain visibility of work via Jira boards and reporting; Contribute to risk management, compliance, and audit activities.
Seniority
Mid-level, hands-on IC