Team Lead & Senior Consultant (m/w/d) SAP
Core
Lead an experienced SAP consulting team to design future-oriented service processes and deliver consulting solutions for customer service transformation.
Role type
Senior IC SAP Team Lead & Consultant
Builds
Service processes, consulting concepts, and integrated solutions connecting SAP with Salesforce and ServiceNow
Domain
IT Consulting / Customer Service / SAP
Required skills
SAP consulting, team leadership, strategic planning, process design, system integration, client management, business analysis
Preferred skills
Salesforce, ServiceNow, S/4HANA Service, Service Cloud, FSM, SAP CS, CRM Service
Technologies
SAP, Salesforce, ServiceNow, S/4HANA
Responsibilities
Develop sustainable service strategies and implement service processes; build and lead a high-performing SAP consulting team; plan and evolve service architecture and integrate applications; coordinate cross-functional solutions with Salesforce and ServiceNow teams; develop innovative consulting concepts for service projects; acquire new clients and manage strategic partnerships
Seniority
Senior, hands-on IC with team leadership