D365 F&O Solution Architect / L3 Support Engineer
Core
Senior technical lead and client advisor for Dynamics 365 Finance & Operations (D365 F&O) environments, focusing on architectural reviews, performance tuning, and resolving major production incidents.
Role type
Senior IC Solution Architect / L3 Support Engineer
Builds
Production stability and performance for enterprise D365 F&O deployments
Domain
Enterprise Resource Planning (ERP) / Cloud Infrastructure
Required skills
D365 F&O architecture, SQL Server optimization, Azure SQL tuning, X++ code review, Azure integration services, DevOps practices, root cause analysis, incident management
Preferred skills
Microsoft certifications (MB-500, MB-700, MB-920), pre-sales technical discussions, platform health assessments, client-facing advisory
Technologies
Azure DevOps, LCS, Azure Functions, Service Bus, Logic Apps, Data Factory, SQL Server, Application Insights, Trace Parser, PerfTimer, XProfiler
Responsibilities
Lead quarterly health assessments and architectural reviews for D365 F&O environments, evaluate customizations to uncover performance bottlenecks, provide strategic recommendations for platform reliability, act as primary technical escalation point for L2/L3 support teams, resolve major P1/P2 production incidents, manage Microsoft escalations for critical platform defects, participate in pre-sales conversations, translate technical issues into business-friendly recommendations
Seniority
Senior, hands-on IC with client-facing advisory
