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IT Support Specialist (m/w/d) 1st & 2nd Level Support

Heidelberg, Neckar, BADEN_WUERTTEMBERGFull-time$42,000–$55,0002025-06-02 → 2026-10-07
Hybrid

Core

Ensuring smooth operation and security of corporate-wide network and firewall components, implementing and monitoring IT infrastructure and server systems, and providing multi-level IT support.

Role type

IT Support Specialist (1st & 2nd Level)

Builds

Corporate-wide network and firewall components, IT infrastructure, and server systems

Domain

IT Infrastructure / Network Security

Required skills

Network administration, System administration, VLAN, WLAN, Switching, Routing, Firewall administration, Active Directory, Virtualization

Preferred skills

Analytical thinking, Structured approach, Pragmatic work style, English (written and spoken)

Technologies

VLAN, WLAN, Switching, Routing, Firewall, Active Directory, Virtualization

Responsibilities

Ensure smooth operation and security of network and firewall components, Implement and monitor IT infrastructure and server systems, Provide 1st, 2nd, and occasional 3rd level IT support, Initiate and implement IT security concepts

Seniority

Mid-level, hands-on IC