Call-Center-Agent 100% Remote (m/w/d)
Remote
Core
Inbound customer service for a bank, handling product inquiries, online banking support, and card blocking via phone.
Role type
Inbound call center agent
Builds
Customer service interactions for a bank
Domain
Banking / Financial Services
Required skills
Telephone customer service experience, customer orientation, flexibility, clear thinking under stress
Preferred skills
Commercial training background
Technologies
None stated
Responsibilities
Answering customer calls regarding products and services, providing online banking support, handling card blocking requests