ERP Implementation Consultant
Core
Leading or supporting SaaS ERP implementations for customers in the packaging, printing, and manufacturing industries to streamline order management, production planning, and business analytics.
Role type
Senior IC ERP Implementation Consultant
Builds
SaaS ERP implementations for packaging, printing, and manufacturing customers
Domain
Manufacturing / Packaging / Printing / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
ERP implementation, requirements discovery, solution configuration, documentation, testing, end-user training, business needs interpretation, solution design, knowledge transfer, risk identification, project management, presales support, peer mentoring
Preferred skills
Packaging industry experience, printing or corrugated/folding carton industry experience, Spanish or French fluency, accounting concepts (invoicing, costing, financial reporting), advanced familiarity with specific ERP solution capabilities
Technologies
ERP Support
Responsibilities
Support and carry out customer implementation work including requirements discovery, solution configuration, documentation, testing, and end-user training; Partner with customers to interpret business needs and shape solution design; Deliver ERP and industry-specific knowledge transfer; Create and maintain standardized training content and implementation documentation; Assist with customer presentations, proposals, and presales efforts; Proactively identify delivery risks and customer issues; Contribute to sales-cycle support and continuous improvement of delivery processes; Provide peer mentoring within the Implementation Services team
Seniority
Senior, hands-on IC
