Forward Deployed Data Ops
Core
Lead end-to-end health of a client's enterprise data estate using AIOps and GenAI to automate triage, predict failures, and convert manual intervention into automation.
Role type
Senior IC Data Operations Lead (AIOps/GenAI)
Builds
Self-healing data operations service for enterprise data estates
Domain
Data Operations / AIOps / GenAI
Deliverable
production ML models
Required skills
AIOps implementation, GenAI for operations, dimensional data modeling, incident triage, service governance, SQL, enterprise job scheduling, ITSM processes, anomaly detection, log clustering, LLM-assisted triage
Preferred skills
Python, PySpark, FinOps, Snowflake, dbt, MicroStrategy, ITIL certification
Technologies
ServiceNow AIOps/ITOM, Dynatrace, Datadog, Informatica PowerCenter, Snowflake, dbt, Fivetran, Airbyte, Matillion, Tidal, Control-M, Autosys, ServiceNow
Responsibilities
Chair operational governance cadence (stand-ups, reviews, business reviews), lead triage on P1/P2 incidents, drive problem management to convert recurring incidents to fixes, set technical standards for data architecture and monitoring, establish AIOps for predictive/self-healing operations, lead client communication during major incidents
Seniority
Senior, hands-on IC with client-facing leadership
