IT Operations & Collaboration Coordinator
Core
Administering Microsoft 365 services, managing server environments, and providing IT support to ensure seamless digital workplace operations.
Role type
Mid-level IT Operations & Collaboration Coordinator
Builds
Microsoft 365 collaboration platforms, server infrastructure, and user access governance
Domain
Enterprise IT Operations, Cloud Services, Identity Management
Required skills
Microsoft 365 administration, server patching, identity lifecycle management, IAM (SSO/MFA), incident management, PowerShell scripting, endpoint management
Preferred skills
Microsoft Intune administration, automation scripting, ITIL framework knowledge
Technologies
Azure IAM, Microsoft 365, Microsoft Intune, PowerShell, Linux, Windows, SharePoint, Office 365
Responsibilities
Administer and maintain Microsoft 365 services and related collaboration platforms; Monitor server health, system alerts, backups, and infrastructure performance; Manage user accounts, licenses, permissions, and identity lifecycle processes; Provide Service Desk support for technical issues and enterprise applications; Support IAM solutions including SSO and MFA; Troubleshoot application-related issues with system owners.
