VR IT Support (m/w/d)
Core
Providing technical support, installation, and training for VR/XR systems used by police, security, and military clients.
Role type
1st/2nd-level IT Support Specialist (VR/XR)
Builds
Stable and secure operation of VR/XR system landscapes for external clients
Domain
Extended Reality (XR) / Defense & Security
Deliverable
client delivery
Required skills
VR/XR system troubleshooting, Windows/macOS administration, network fundamentals, remote support, customer training, documentation
Preferred skills
Travel within DACH region, continuous learning of new technologies
Technologies
Windows, macOS, VR/XR systems
Responsibilities
Analyze and resolve hardware, software, and network issues; install and configure VR/XR solutions; handle support cases from prioritization to resolution; train and instruct customers; document technical solutions; travel for installations and training within DACH region
Seniority
Mid-level, hands-on IC