Senior Systems Engineer
Core
Senior Systems Engineer managing Tier 3 escalations, client onboarding/migrations, backup/disaster recovery, and security incident response for MSP clients.
Role type
Senior IC systems engineer (MSP/IT services)
Builds
Production IT infrastructure and security solutions for multiple clients
Domain
Managed Services Provider (MSP) / IT Infrastructure
Required skills
Microsoft 365, Entra ID, Azure, Windows Server, networking, virtualization (VMware, Hyper-V), backup and disaster recovery, security incident response, client communication
Technologies
Azure, Hyper-V, Microsoft 365, Security, VMware, Windows, Office 365, Cloud, Network
Responsibilities
Manage Tier 3 escalations across Microsoft 365, Entra ID, Azure, Windows Server, networking, and virtualization; Lead client onboarding and migration projects; Own backup and disaster recovery, as well as security incident response; Support junior technicians and maintain documentation; Advise clients on technical matters; Work onsite and at customer locations
Seniority
Senior, hands-on IC