Mitarbeiter im Kundenservicecenter (m/w/d)
On-site
Core
Handling telephone and digital customer inquiries regarding daily banking business, including accounts, online banking, and cards.
Role type
Customer service representative (banking)
Builds
Banking services for retail customers
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, telephone communication, digital application handling, MS Office, data entry
Preferred skills
Banking environment experience, commercial background
Responsibilities
Answering customer calls, managing digital inquiries, scheduling appointments, maintaining customer records