Telefonischer Kundenberater/ Outbound (m/w/d)
Core
Conducting outbound calls with existing bank customers to schedule consultations on loans and credit cards, performing telephone banking transactions, and documenting interactions.
Role type
Outbound customer service representative (banking)
Builds
Schedules loan and credit card consultations, executes banking transactions
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Outbound sales experience, telephone banking, customer relationship management, professional communication, reliable and goal-oriented work style
Responsibilities
Conduct independent outbound calls with existing customers, Schedule consultation appointments for loans and credit cards, Perform telephone banking (transfers, account inquiries), Document conversations and manage customer data
Seniority
Entry-level to Mid-level, individual contributor