Epic Patient Access Analyst (Cadence/Prelude/MyChart)
Core
Build, configure, and support Epic Patient Access and Digital Engagement workflows for a large-scale implementation across community health centers.
Role type
Senior Epic Patient Access & Digital Engagement Analyst (Contract)
Builds
Epic workflows in Cadence, Prelude, MyChart, Campaigns, and Hello World
Domain
Healthcare / Epic EHR Implementation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Epic Cadence certification, Epic Prelude certification, MyChart build/support experience, Campaigns (Cheers CRM) experience, Hello World experience, Epic Patient Access build and support, scheduling workflow support, registration workflow support, digital patient engagement workflow support, implementation/go-live experience
Preferred skills
Epic Security Certification, Real-Time Eligibility (RTE) Certification, Welcome experience, Referrals & Authorizations Certification, Community Connect experience, FQHC experience, multi-site implementation experience
Technologies
Epic Cadence, Epic Prelude, MyChart, Campaigns (Cheers CRM), Hello World
Responsibilities
Configure and optimize MyChart functionality including online scheduling, appointment reminders, patient messaging, self-arrival, and digital registration. Support patient outreach initiatives through Campaigns and Hello World. Partner with operational, clinical, and technical teams to improve workflows. Participate in requirements gathering, design, build, testing, training, and go-live readiness. Troubleshoot application issues and recommend workflow improvements.
Seniority
Senior, hands-on IC