SailPoint IIQ Support Specialist
Core
L2/L3 production support and enhancement of SailPoint IdentityIQ (IIQ) for identity and access management.
Role type
Senior IC IAM support engineer (SailPoint IdentityIQ)
Builds
Production-ready IIQ environments, provisioning workflows, and access control policies
Domain
Identity and Access Management (IAM)
Required skills
SailPoint IdentityIQ, Java, BeanShell, SQL, Oracle Database, Linux, Active Directory, Azure AD/Entra ID, LDAP, REST APIs, SOAP, ServiceNow, RBAC, JML lifecycle, access certification, SoD controls
Preferred skills
Tomcat, WebLogic, Quartz Task Scheduler, IIQ Console, Debug Page, environment promotion, root cause analysis
Technologies
Active Directory, Azure IAM, IdentityIQ, Java, LDAP, Linux, Oracle, REST, RBAC, SOAP, SQL, ServiceNow, Tomcat, Web, XML, Cloud
Responsibilities
Onboard applications into IIQ end to end including connector configuration, schema mapping, and production rollout. Configure and support account aggregation, identity correlation, entitlement management, and automated provisioning. Troubleshoot complex production issues and perform root cause analysis. Participate in IIQ patching, upgrades, and enhancements.
