IT Program Manager
Core
Leading large-scale enterprise IT initiatives and emerging technology programs (AI, ML, LLMs) to improve business outcomes and operational efficiency in the healthcare payer/managed care industry.
Role type
Senior IT Program Manager
Builds
Enterprise IT solutions, AI/ML initiatives, and system integrations for healthcare payers
Domain
Healthcare (Payer/Managed Care) + Enterprise IT
Deliverable
production ML models | product features
Required skills
IT program/project management, AI/ML/LLM strategy, Agile/SAFe/Scrum/Waterfall, payer operations, CRM platforms, project governance, risk management, stakeholder management, executive presentation
Preferred skills
Technical acumen, data-driven decision making, vendor management
Technologies
AI, Machine Learning, Large Language Models (LLMs), CRM
Responsibilities
Lead complex IT projects with interconnected dependencies; develop project plans, WBS, and milestones; partner with business/tech teams to execute strategic goals; drive AI/ML/emerging tech initiatives; facilitate cross-functional collaboration; identify and mitigate technical/regulatory/operational risks; analyze business processes and create process maps; manage governance, budgeting, and status reporting; coordinate system integrations; apply Agile/Scrum/SAFe/Waterfall methodologies
