Senior SailPoint Security Operations Analyst
Core
Provide advanced Level 3 operational support for SailPoint IdentityIQ and PAM services, resolving complex incidents, managing identity lifecycle, and supporting privileged access governance.
Role type
Senior IC IAM Operations Analyst
Builds
Operational stability for SailPoint IGA and PAM platforms
Domain
Information Security / Identity and Access Management (IAM)
Required skills
SailPoint IdentityIQ, SailPoint Identity Security Cloud, ITIL practices, ServiceNow, Java/BeanShell troubleshooting, IAM principles, incident/problem/change management, stakeholder coordination
Preferred skills
PAM platforms (CyberArk, Delinea, BeyondTrust), SAP/Oracle/Active Directory connectors, Cloud (AWS/Azure/GCP), Linux/Windows Server operations, scripting/automation, CISSP/cybersecurity certification
Technologies
SailPoint, ServiceNow, Java, Linux, Windows Server, AWS, Azure, GCP, Active Directory, Oracle, SAP, CyberArk, Delinea, BeyondTrust
Responsibilities
Investigate and resolve complex Level 3 incidents involving provisioning, identity lifecycle, and entitlements; advise Tier 2 analysts on escalation processes; support access reviews and application onboarding/offboarding; partner with engineering to address platform defects and integration gaps; manage incidents and root-cause analysis via ServiceNow; drive operational improvements and automation opportunities.
Seniority
Senior, hands-on IC
