Servicemitarbeiter (m/w/d)
Core
First point of contact for customers, supporting them with all service topics and empathically advising on accounts, payments, and online banking.
Role type
Customer service representative (banking)
Builds
Customer service interactions and advisory support for banking products
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
empathy, customer needs analysis, service-oriented communication, motivation, attention to detail
Preferred skills
banking training or experience, experience in a cooperative bank