Kundenbetreuer (m/w/d)
Hybrid
Core
Customer service role handling travel bookings, creating travel offers, and managing customer inquiries via chat, email, and phone for a leading tourism company.
Role type
Customer service representative (travel)
Builds
Travel bookings and customer support services
Domain
Travel and Tourism
Deliverable
product features
Required skills
Customer service, travel booking, written communication, verbal communication, PC applications
Preferred skills
Tourism background, shift work availability
Technologies
PC applications
Responsibilities
Travel booking and customer support, creating travel offers, handling customer inquiries via chat/email/phone, processing complaints, coordinating with event organizers
Seniority
Entry-level to Mid-level