Datacenter Operations Technician
Core
Senior-level operational support for physical and virtual datacenter infrastructure including compute, storage, networking, power, and environmental systems.
Role type
Senior Datacenter Operations Technician
Builds
Secure, reliable, and highly available internal and client datacenter services
Domain
Datacenter Operations / Virtualization / Enterprise Networking / Storage
Required skills
Microsoft Hyper-V administration, VMware vSphere/ESXi administration, enterprise networking (TCP/IP, VLANs, routing, switching), SAN/storage technologies (iSCSI, Fibre Channel, RAID), Windows Server administration, Linux administration, PowerShell, hardware lifecycle management, incident response, root cause analysis, capacity planning, documentation, mentoring
Preferred skills
VMware VCP, Microsoft Windows Server or Azure certification, OSNexus QuantaStor experience, Cisco CCNA, CompTIA Network+ or Server+, ITIL Foundation
Technologies
Active Directory, Azure, Cisco, Firewall, Firmware, Hardware, Hyper-V, ITIL, Linux, Network, PowerShell, Security, TCP/IP, VMware, Windows, Cloud
Responsibilities
Monitor infrastructure health, availability, capacity, performance, and security alerts; Lead diagnosis and resolution of complex hardware, OS, virtualization, networking, and storage incidents; Plan and execute installation, configuration, maintenance, upgrades, migrations, and decommissioning of datacenter equipment; Perform preventive maintenance, firmware updates, OS patching, and hardware lifecycle replacements; Administer and optimize Microsoft Hyper-V clusters and VMware vSphere environments including hosts, clusters, VMs, templates, and storage connectivity; Configure and troubleshoot datacenter switching, VLANs, routing, firewalls, VPNs, DNS, and DHCP; Administer OSNexus QuantaStor and other SAN platforms including storage pools, RAID, volumes, and replication; Analyze latency, packet loss, and throughput using monitoring tools; Coordinate network and storage changes with internal teams, carriers, and vendors; Create, manage, and update tickets in the company PSA; Perform root cause analysis for significant incidents and implement corrective actions; Mentor junior technicians and review technical work; Lead or participate in datacenter projects defining technical requirements and implementation plans; Evaluate products and processes to recommend improvements and contribute to infrastructure roadmaps.
Seniority
Senior, hands-on IC
