Teamleitung KundenCenter Augsburg (m/w/d)
Hybrid
Core
Leading the Augsburg Customer Center team, providing direct financial advice on accounts, insurance, investments, and loans, while optimizing sales processes and representing the bank.
Role type
Team Lead / Branch Manager (Customer Center)
Builds
Customer Center operations and sales processes for retail banking products
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Team leadership, financial advisory, sales process optimization, conflict resolution, regulatory compliance (AML)
Preferred skills
Bankfachwirt qualification, change management
Responsibilities
Lead and manage the Augsburg Customer Center team, provide direct customer advice on banking products, optimize sales processes, ensure sales targets are met, act as AML contact, represent the bank at events