小度IOT渠道与运营组_技术服务工程师(J18647)
Core
End-to-end technical support and product integration for smart home IoT ecosystems, including whole-house linkage testing, B2B project support, and partner enablement.
Role type
IoT Technical Services Engineer
Builds
Smart home IoT products and whole-house automation solutions
Domain
Consumer Electronics / Smart Home / IoT
Deliverable
product features
Required skills
Smart home product integration, B2B technical support, CAD drafting, product documentation, cross-vendor troubleshooting
Preferred skills
Electrical automation background, software engineering background, communication technology background
Technologies
AUTO CAD, Office suite, smart lighting, motorized blinds, home theater systems, security systems, surveillance systems, background music, video intercom
Responsibilities
Conduct whole-house linkage testing for ecosystem products, provide pre-sales/during-sales/post-sales technical support for B2B projects, deliver technical support to national service partners and new store setups, collect and resolve product issues with R&D, create training materials and conduct technical training for whole-home smart products