Systems Support Specialist
Core
Manage, troubleshoot, monitor, and maintain IT infrastructure supporting defense and intelligence missions across client, server, storage, network, and mobile platforms.
Role type
Senior Systems Support Specialist (Infrastructure & Operations)
Builds
Reliable IT infrastructure for defense and intelligence missions
Domain
Defense & Intelligence / Enterprise IT Infrastructure
Deliverable
infrastructure
Required skills
UNIX/Linux and Windows OS administration, network component troubleshooting, hardware dispatch and replacement, incident tracking, system status communication
Preferred skills
Virtualization platforms (VMware vSphere/ESXi, Hyper-V), enterprise NAS/SAN storage, PowerShell/Bash/Python scripting, Active Directory/LDAP/Group Policy
Technologies
Active Directory, Bash, Hyper-V, LDAP, Linux, PowerShell, Python, Unix, VMware, Windows
Responsibilities
Manage, troubleshoot, monitor, and maintain IT infrastructure; Provide Tier 1 help desk support and handle Tier 2 escalations; Configure and maintain UNIX/Linux and Windows operating systems; Optimize network components and implement system enhancements to improve reliability, performance, and uptime.