SAP Consultant - Customer Service (m/w/d)
Core
Senior SAP Consultant guiding customers through complex Service projects from strategy to implementation of integrated SAP solutions.
Role type
Senior IC SAP Consultant (Customer Service)
Builds
Integrated SAP service landscapes and end-to-end customer service processes
Domain
Enterprise Software / Customer Service / SAP
Required skills
SAP Consulting, S/4HANA Service, Service Cloud, FSM, SAP CS, CRM Service, Salesforce, ServiceNow
Preferred skills
Strategic process design, Solution architecture, Innovation in service environments
Technologies
SAP, S/4HANA, Service Cloud, FSM, Salesforce, ServiceNow
Responsibilities
Develop sustainable service strategies and efficient SAP processes; Integrate SAP solutions into existing customer system landscapes; Design and realize integrated service landscapes as Service Architect; Develop future-oriented consulting approaches for service projects.
Seniority
Senior, hands-on IC
