Service Assistenz (m/w/d) im Autohaus – Direktvermittlung
Core
Frontline customer service and administrative coordination for a dealership's service department.
Role type
Service Assistant (Customer Service & Operations)
Builds
Customer service experience, appointment scheduling, and administrative support for a dealership
Domain
Automotive retail / Dealership operations
Deliverable
product features
Required skills
Customer service, Administrative coordination, Appointment scheduling, Data management, Cash handling, Office applications
Responsibilities
Greet and assist customers as the first point of contact, Coordinate and assign workshop and service appointments, Manage customer and vehicle data in internal systems, Handle cash transactions and billing, Route incoming calls and customer inquiries, Organize mobility solutions for customers during their workshop visit
Seniority
Entry-level