Microsoft Endpoint & Workspace ONE Specialist
Core
Support and manage endpoint devices, mobile platforms, and enterprise mobility solutions in a cloud-first infrastructure for a regulated financial services environment.
Role type
Senior IC Microsoft Endpoint & Workspace ONE Specialist
Builds
Enterprise mobility solutions and secure endpoint management
Domain
IT Operations / Mobile Device Management / Cloud Infrastructure
Required skills
Microsoft Intune, Omnissa Workspace ONE, macOS troubleshooting, iOS support, Android support, endpoint security, policy enforcement, log analysis, incident management, root cause analysis, ITSM processes, change management, ServiceNow
Preferred skills
AWS Cloud Practitioner, ITIL certification, Bachelor's degree in Computer Science or related field
Technologies
AWS, Android, macOS, Microsoft Intune, iOS, ServiceNow, ITSM
Responsibilities
Troubleshoot endpoint and mobile device issues across Apple macOS, iOS, and Android environments; Monitor system performance, compliance status, and operational health; Analyze logs to identify incidents and collaborate with engineering/security teams to resolve them; Maintain endpoint protection standards in partnership with security and compliance teams; Document incidents, resolutions, and operational procedures; Support change management initiatives in a regulated financial services environment.
