Application Support Engineer (Oracle WebCenter)
Core
Troubleshoot, investigate, and resolve complex software defects across integrated components of critical business systems while serving as an internal subject matter expert.
Role type
Application Support Engineer (Oracle WebCenter)
Builds
Ensures reliability of core business systems and critical enterprise initiatives.
Domain
Enterprise IT / Software Engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Oracle WebCenter Sites, Oracle WebCenter Suite, Oracle WebCenter Portal, software defect resolution, system stability improvement
Preferred skills
Oracle EPM, IPM, EDM platforms, Industrials or manufacturing sector experience
Technologies
Oracle WebCenter Sites, Oracle WebCenter Suite, Oracle WebCenter Portal, Oracle EPM, IPM, EDM
Responsibilities
Troubleshoot and resolve complex software defects across multiple integrated components; Provide technical guidance to cross-functional teams; Coach and support team members by sharing best practices; Review recurring incidents and design preventive solutions to improve system stability
Seniority
Mid-Senior, hands-on IC