Technical Support Engineer
Core
Provide on-site technical assistance, guide technicians through fault diagnosis, and resolve complex vehicle issues during preparation, repairs, and troubleshooting.
Role type
Technical Support Engineer (Automotive)
Builds
Repaired vehicles and resolved technical issues for customers and service teams
Domain
Automotive manufacturing and after-sales service
Deliverable
physical/clinical work
Required skills
Troubleshoot mechanical, electrical, and electronic vehicle issues, Conduct vehicle inspections and road tests, Investigate comeback jobs and customer complaints, Ensure compliance with manufacturer standards and QHSEMS, Prepare technical reports, Coordinate with principal technical support teams
Preferred skills
Knowledge of advanced automotive technologies
Technologies
Automotive diagnostic tools, QHSEMS systems
Responsibilities
Coordinate with the principal technical support team to resolve complex technical issues, Guide technicians through fault diagnosis, Support Service Advisors with technical explanations, Conduct vehicle inspections and road tests, Investigate comeback jobs and document findings, Provide on-site technical assistance during emergency breakdowns
Seniority
Mid-level, hands-on IC