Build & Release Support Engineer | CI/CD
Core
Provide frontline technical support and deep-dive troubleshooting for customer build, release, and CI/CD systems to ensure developers can ship software reliably.
Role type
Build & Release Support Engineer (CI/CD)
Builds
Internal developer platforms powering products used by hundreds of millions of people
Domain
Cloud engineering / DevOps / Software Supply Chain
Deliverable
client delivery
Required skills
Git, CI/CD tooling (Jenkins, GitHub Actions, GitLab CI), Maven, Java build systems, Docker, Kubernetes, Artifactory/Nexus, Spinnaker, Linux/Unix command-line, Python/Bash scripting, troubleshooting, SDLC understanding
Preferred skills
Prometheus, Grafana, SRE experience
Technologies
Jenkins, GitHub Actions, GitLab CI, Maven, Docker, Kubernetes, Artifactory, Nexus, Spinnaker, Prometheus, Grafana
Responsibilities
Triage build failures, broken pipelines, dependency issues, and configuration errors; Diagnose complex build, packaging, or artifact problems independently; Manage Slack threads and tickets; Maintain and refine FAQs and internal documentation
Seniority
Mid-level, hands-on IC
