Client Implementation Engineer, Backend
Core
Configure, integrate, test, and troubleshoot a SaaS platform for financial institutions, managing client implementations and backend components.
Role type
Client Implementation Engineer (Backend)
Builds
Implementation of SaaS solutions for banks and credit unions
Domain
Financial Services / SaaS
Required skills
SQL, API integration, data flow analysis, system configuration, batch process management, troubleshooting, project management, technical documentation
Preferred skills
Banking operations knowledge, fintech experience, Microsoft Azure, cloud-based SaaS environments, SFTP/file processing, payment processors
Technologies
Azure, SQL, DevOps, Backend
Responsibilities
Work with banks to understand technical requirements and explain integration needs; Configure and support implementation back-end components including integrations and data transfers; Investigate issues by reviewing system behavior, data, and logs; Support client testing and user acceptance testing; Collaborate with project management, product, engineering, and clients to resolve challenges; Document technical findings and create implementation guidance; Manage assigned implementation activities and deadlines across multiple client projects.