Lead Site Reliability Engineer – Commercial Banking
Core
Lead the Production Management team supporting Sales Execution platforms in Commercial Banking, ensuring stability and resiliency for business-critical trading workflows.
Role type
Senior IC Lead Site Reliability Engineer (Commercial Banking)
Builds
High-availability Sales Execution platforms for Rates, Credit, FX, Repo, and SPG workflows
Domain
Commercial Banking / Financial Markets
Required skills
Site Reliability Engineering, Production Support, Incident Management, Root Cause Analysis, Systems Thinking, Observability, Service Management, AI Tool Validation, Leadership, Stakeholder Management
Preferred skills
Capital Markets Sales Execution support, Cloud Platforms (AWS/Azure/GCP), Automation/Scripting (Python/Shell/PowerShell), Infrastructure as Code (Ansible/Terraform), Container Orchestration (Kubernetes/OpenShift)
Technologies
AWS, Azure, GCP, Dynatrace, Splunk, Geneos, Grafana, ITIL, Kubernetes, OpenShift, Python, Shell, PowerShell, Ansible, Terraform, CI/CD, microservices
Responsibilities
Lead the Production Management team and set direction for Sales Execution platforms; Serve as senior escalation contact during critical incidents; Develop understanding of Sales Execution workflows (RFQs, pricing, booking, trade lifecycle); Partner with Sales, Trading, Product, and Development to improve stability; Lead reliability improvements via SRE practices and automation; Manage incident, problem, and change management including root cause analysis; Utilize enterprise-authorized AI tools for incident triage and analysis while ensuring data security; Mentor colleagues and provide technical leadership.
Seniority
Senior, hands-on IC with leadership responsibilities